Shipments and returns
Shipment
Purchased products, if in UK stock, are generally dispatched within 2 days after receipt of payment and are shipped via one of our partner transport companies. Most purchased products will require signature upon delivery.
Purchased products which are not in our UK stock may take between 30 to 90 days to be delivered. We will always aim to have it in our UK stock as soon as possible and keep you informed regarding estimated delivery date. Please feel free to contact us regarding a more specific date for products which are not in UK stock.
Large items will be delivered on the pallet. The goods MUST be opened and visually inspected during delivery.
Shipping fees include handling and packing as well as postage costs. Transport fees vary according to total weight, size of the shipment and delivery address. All our shipment is fully insured while in transit.
Returns
We offer 14 days return policy.
Please return the item in it's original condition for exchange or refund.
We regret, we are unable to refund returns shipping costs unless the error is on our part or the item is faulty.