Privacy Policy
Welcome to our Privacy Policy
-- Your privacy is critically important to us.
PLUK Limited trading as TECHTRON UK is located at:
TECHTRON UK
24 Rowan Road Martham
Norfolk, GB
NR294RY
01493 253 053 or 07990079667
Company registration number 12032674
Company VAT number GB377041984
Privacy Policy for Techtron UK
Effective Date: 01.01.2025
At Techtron UK, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or contact us directly. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information necessary to process your transactions and provide our services effectively. This includes:
- Personal Details: Name, address, email address, and phone number.
- Payment Information: Credit/debit card details and billing information.
- Transaction Details: Order history and purchase information.
- Communication Records: Emails, messages, or calls you have with our team.
We may also collect non-personal data, such as website usage statistics, through cookies (see Section 6).
2. How We Use Your Information
Your information is used for the following purposes:
- Order Processing: To fulfil and deliver your orders, including processing payments.
- Customer Support: To address inquiries, provide assistance, and resolve issues.
- Marketing Communications: To send you promotional offers and updates, where permitted by law or with your consent.
- Improving Our Services: To analyse website usage and improve our offerings.
3. Sharing Your Information
We do not sell, rent, or trade your personal data. However, we may share your information with trusted third parties in the following cases:
- Payment Processors: To securely handle your payments.
- Delivery Services: To ensure your orders are delivered to you.
- Legal Compliance: To comply with legal obligations or enforce our terms and policies.
All third parties we engage are required to handle your data securely and only for the purposes specified by us.
4. How We Protect Your Information
We implement industry-standard measures to secure your personal data, including:
- Secure Socket Layer (SSL) encryption for online transactions.
- Regular monitoring and updating of our systems to prevent unauthorised access.
- Restricted access to your personal information to authorised personnel only.
5. Your Rights
You have the right to:
- Access Your Data: Request a copy of the personal information we hold about you.
- Correct Your Data: Request corrections to inaccurate or incomplete information.
- Delete Your Data: Request the deletion of your personal data, subject to legal or contractual obligations.
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us at info@techtrongroup.co.uk
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us understand how you use our site and improve its functionality. By using our site, you consent to our use of cookies. You can manage your cookie preferences through your browser settings.
7. Retention of Information
We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations. Once your information is no longer needed, we securely delete or anonymise it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Techtron UK
24 Rowan Road
Martham
NR29 4RY
Email: info@techtrongroup.co.uk
Phone: 01493 253 053 or 07990079667
Thank you for trusting Techtron UK with your personal information. Your privacy is our priority.