Welcome to TECHTRON UK
PLUK Limited trading as TECHTRON UK is located at:
24 Rowan Road Martham, Great Yarmouth NR294RY - Norfolk , GB
Company registration number 12032674
Company VAT number GB377041984
Terms and Conditions for Techtron UK
Effective Date: 01.01.2025
Welcome to Techtron UK! These Terms and Conditions govern your use of our website and services. By accessing our website or making a purchase, you agree to these Terms and Conditions. Please read them carefully.
1. About Us
Techtron UK specializes in providing high-quality beekeeping equipment within the United Kingdom. Our registered office is located at [Insert Address], and we can be contacted via email at [Insert Email Address] or by phone at [Insert Phone Number].
2. Eligibility
By using our website or services, you confirm that you:
- Are at least 18 years of age.
- Have the legal capacity to enter into binding contracts.
If you are purchasing on behalf of a business, you warrant that you have the authority to bind that business to these terms.
3. Placing Orders
When placing an order with Techtron UK, you agree to the following:
- All information provided during checkout is accurate and complete.
- Orders are subject to availability, and we reserve the right to refuse or cancel any order.
- Prices are displayed in GBP and include applicable taxes unless stated otherwise.
We will confirm your order via email or phone. A contract is formed only when we accept your order and issue a confirmation.
4. Payment Terms
We accept payments online and over the phone. By providing your payment details, you authorise us to charge the full amount of your order. We use secure payment processing systems to safeguard your information.
Accepted payment methods include:
- Major credit and debit cards (Visa, MasterCard, etc.)
- Bank Transfers
- Other payment methods as displayed on our website.
5. Delivery
We aim to deliver your orders promptly. Delivery times are estimates and may vary depending on location and external factors.
- If purchased online, delivery is available within the United Kingdom only. Please contact us if you wish to discuss shipping outside the UK.
- Shipping costs and estimated delivery times will be displayed at checkout.
- Risk of loss passes to you upon delivery of the items to your address.
- Purchased products, if in UK stock, are generally dispatched within 2 days after receipt of payment and are shipped via one of our partner transport companies. Most purchased products will require signature upon delivery.
- Purchased products which are not in our UK stock may take between 30 to 90 days to be delivered. We will always aim to have it in our UK stock as soon as possible and keep you informed regarding estimated delivery date. Please feel free to contact us regarding a more specific date for products which are not in UK stock.
- Large items will be delivered on the pallet. The goods MUST be opened and visually inspected once delivered to your specified address.
- Shipping fees include handling and packing as well as postage costs. Transport fees vary according to total weight, size of the shipment and delivery address. All our shipment is fully insured while in transit.
6. Returns and Refunds
We want you to be satisfied with your purchase. If you need to return an item, please follow our returns policy:
- Notify us within 14 days of receiving your order if you wish to return or exchange an item.
- Items must be returned in their original condition and packaging.
- Refunds will be processed within 14 days of receiving the returned item.
- Return shipping costs are the customer’s responsibility unless the item is faulty or incorrect.
- Techtron UK does not accept any responsibility for loss or damage to returned goods whilst in transit from the customer. We recommend to use an appropriate carrier with a tracking or trace system. We will not be liable for any loss which may occur during the return process if the goods are not insured.
For further details, contact our customer service team at info@techtrongroup.co.uk
7. Cancellations
· Techtron UK has the right to cancel your order at any time if a genuine error has occurred.
· An order cannot be cancelled once the order has been shipped. Please refer to our Returns and Refunds section.
· Separate Cancellation Policy will be supplied for wholesale order.
8. Use of Website
You agree to use our website only for lawful purposes and not to:
- Interfere with its functionality or security.
- Transmit malicious software or harmful content.
- Engage in fraudulent or misleading activities.
We reserve the right to suspend or terminate your access to our website if we suspect misuse.
9. Intellectual Property
All content on our website, including text, images, logos, and designs, is the property of Techtron UK or its licensors. Unauthorized use, reproduction, or distribution of this content is prohibited.
10. Limitation of Liability
To the fullest extent permitted by law, Techtron UK is not liable for:
- Indirect, incidental, or consequential damages.
- Loss of data, revenue, or profits arising from your use of our website or services.
Our total liability is limited to the amount paid for the goods or services giving rise to the claim.
11. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
12. Changes to Terms
We may update these Terms and Conditions from time to time. Changes will be posted on this page with the updated effective date. Continued use of our services signifies your acceptance of the revised terms.
13. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Contact Us
For any questions about these Terms and Conditions, please contact us:
Techtron UK
24 Rowan Road
Martham
NR29 4RY
Email: info@techtrongroup.co.uk
Phone: 01493 253 053 or 07990079667